Thank you for shopping at Arama Asia, operated by Robotic Technologies. Before placing an order, please carefully read and understand our shipping and returns policy. By proceeding with your purchase, you acknowledge and accept the terms outlined below.

Returns:
If you are not satisfied with your purchase and wish to return the product, please ensure that you have not used it in any way. All materials must be in their original condition for returns to be accepted.

To initiate a return, pack the entire kit as received and arrange for courier delivery to the following address:
Ground floor 18/19, shop no 1 Shivakrupa Nilaya, KPTCL 2nd Main Road Abbigere, Bangaluru, Karnataka, India- 560090

Please note that you will be responsible for bearing the return courier charges.

To complete the return process, send the courier receipt of return to support@arama.asia within 3 working days of receiving the product.

Upon receiving all materials in their original condition, we will raise a refund request for the invoiced amount.

Refunds will be processed within 7 to 15 working days, depending on your bank’s processing time.

Please be aware that Arama Asia does not have any affiliates or resellers. To ensure a smooth transaction, we strongly advise purchasing products exclusively from our official website (https://www.arama.asia).

No refunds will be initiated for damaged products or if the return is attempted after 3 days of product delivery.

We take pride in our products, which are carefully designed to provide complete satisfaction. However, if you are not satisfied with your purchase, we offer a money-back guarantee for all online payments made on our website.

Please note that Arama Asia is not affiliated with the Facebook website or Facebook Inc. This site is not endorsed by Facebook in any way. Facebook is a trademark of Facebook, Inc.

Shipping:
We strive to dispatch most orders within 1-4 business days (excluding Sundays and public holidays) from the date of purchase.

The Estimated Time to Ship will be between 7-10 working days.

For any further assistance or inquiries regarding shipping and returns, please contact our customer support team.

Please note that all communication should be conducted in English.

Thank you for choosing Arama Asia. We appreciate your business and aim to provide you with the best possible shopping experience.